Build Innovation & Idea Communities

  • Plan – Design – Deploy – Manage Innovation & Idea Communities
  • Support with communication, social policies, content creation, idea & innovation management

Kindling Idea & Innovation Management Software

Extendance is the exclusive partner of the Kindling idea and innovation managememt software solution in Switzerland. Prior to our commitment with Kindling, we evaluated several tools and Kindling was the clear winner.

A few reasons are:


Simplicity

Kindling’s feature set is comprehensive and tightly business-goal orientated. Kindling achieved this by working closely with business partners in development. Although the back end functionality was highly important for obtaining the most relevant output, the single most important feature is the quality of input – in other word, the level of user participation. To achieve this, simplicity is the key. Kindling made sure they had a ready-to-use application, with user controls that are self-explanatory.

What simplicity achieves:
  • Users get busy on it with no prior training
  • Users focus on the ideas that interest them, not on the idea submission process
  • Deployment is fast, with no need to reconfigure software after launch
  • Ease of scaling enables deployment in single departments or across the whole company.

Powerful Enterprise Functionality and Support

Kindling’s reporting and data export track company ROI and KPI objectives and offer idea, user and activity analysis. Integrating the application into existing company software has been made as simple as possible, to avoid extra work for your IT department:

  • SharePoint und Outlook Integration
  • Central Authentication and single sign on
  • Enterprise class security
  • Access to Kindling’s API
  • Configurable notification system
Kindling is available to you through SaaS or as a hosted solution at your premises. Extendance provides support in both cases.


Strong Deployment Expertise

Kindling’s solution was developed in the first place by parent company, ARC90. Unable to find an innovation solution flexible and intuitive enough to match the pace of their software development, they built one themselves. Having experienced Kindling’s benefits, ARC90 knew they were on to something important, so they then made the solution available to external partners:

  • US-Government Veterans Administration Department
  • Symantec
  • Medtronic

How it works

In addition to the simplicity of user input, Kindling makes the idea contribution a highly social process that strongly rewards participation through offering sophisticated reputation scoring and rating of ideas. Where idea processes are tied to a particular campaign can link these scores to tangible rewards, too, in order to gain fast momentum. These scores are not only based on idea submission, but on the other key processes of collaboration such as discussions, editing, idea revision, and history. Kindling also includes features such as volunteer tracking where users commit themselves to working further on a particular idea they have voted for, and idea assignment.

To ensure that ideas are unique, Kindling performs duplicate idea checking and guides users to contribute to existing ideas. Sorting of ideas and users is automated, based on relevance, rating and activity.

Kindling can further be integrated with other existing solutions and customized to your requirements if you have specfic needs.


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